Access your Marshmallow account from any device, any place.
We want to reduce the friction between you and your policy, so we've enabled our customers to make all the essential changes to their policy all inside their account.
They were able to help me with my query very quickly with no hassle. Affordable and fair rates. Would definitely recommend.
We've ditched the call centre. Instead you have instant access to our live chat that connects you directly to a member of our friendly customer support. Our online hours are forever expanding and we aim to always keep our response times as quick as possible.
Most other insurance companies charge you a service fee on top of your price when making changes to your policy - even for something as minor as updating your address - but we don't. Our digital platform means we can cut costs and serve those savings back to you.
Occasionally we may ask customers to verify some of their details, just to be sure everything is 100% accurate and any claim you may need to make in the future has no issues.
They were able to help me with my query very quickly with no hassle. Affordable and fair rates. Would definitely recommend.