Car insurance
with a conscience

Faster. Fairer. On your side.

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Rated Excellent on Trustpilot

FCA Authorised and Regulated
24 hour claims line

We’re rebuilding insurance.
For good.

We’re doing things a little differently. Using technology, we’re creating a better kind of insurance that works for you and the world around you.


When you join us, you’ll offset 500 miles of driving every year thanks to our new carbon offsetting programme.


We’re proud to support a diverse customer base, often insuring people turned away elsewhere. We do this by using technology to your advantage, not ours.


We hope you never need us. But if you do, we’re making sure everything you need is just a click away. Hello, app! Hello, live chat! Hello, super fast claims!

Lightning speed customer support

Never be stuck on hold again! Get instant access to our Live Chat instead, and we’ll get back to you in under 2 minutes. And our claims line? Open 24/7.

Your policy, in your pocket

All your cover details and documents are stored in your Marshmallow account. So you’ll have access to them straight away - online or on the app.

Instant everything

Life happens. Things change. If you ever need to amend your cover, all it takes is a few seconds in your Marshmallow account.

No admin fees when you edit

Our technology means no more paying for unnecessary brain power. If you ever need to make a change to your policy, it’s all online, all instant and free of any admin fees.

The fees we do charge

comparative fees accurate as of 26th april 2021

The highest level of cover

Here’s a quick look at what’s covered in our fully comprehensive car insurance policy

Car damage
Fire and theft
EU cover for 60 days
Courtesy car
Property damage
Windscreen damage

Car damage

Accidents happen. Vandalism happens. If your car is damaged as a result of either, we’ll cover the cost of getting it fixed or replaced.

Fire and theft

If your car is damaged by fire, lightning, explosion, theft or attempted theft, we’ll cover the costs of getting it fixed or replaced.

EU cover for 60 days

Europe is just a road trip away. Contact us before you leave and get up to 60 days third-party cover inside the EU.


If you’re at fault in an accident that causes injury to others, all compensation payouts will be taken care of. If you’re harmed, we can contribute up to £5,000 in personal accident support, depending on your injuries.

Courtesy car

We want to keep you mobile, even if your car has other ideas. As long as you use one of our approved repairers, we’ll do everything we can to get you a courtesy car. This can be subject to claim and availability.

Property damage

If you damage someone else’s property by accident, you can breathe a bit easier knowing we’ve set aside £20m to pay for any repairs or replacements needed.

Windscreen damage

Driving with a damaged windscreen is a bad idea, so keep an eye out for chips or cracks. If it needs fixing or replacing, you’ll pay a small excess and we’ll cover the rest.

Get 500 miles of carbon neutral driving. On us!

Learn more

Industry-leading service

Have you ever really LOVED your insurance provider?
Probably not, but we're here to change that.

ratings accurate as of 26th april 2021

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The smart way to buy car insurance

Instant, easy & affordable cover.

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Rated Excellent on Trustpilot


FCA approved & regulated


24 hour claimline

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FCA approved & regulated

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24 hour claimline

We’ve dropped adjustment fees

Say goodbye to fees for making changes to your policy.

Learn more about our fees here

Tesco Bank
The AA
Sheila's Wheels
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We’ve got you covered with our fully comprehensive insurance

Our comprehensive insurance ensures you’re completely covered whilst driving.

Car with damage
Damage to your car and others
Fire and theft
Test dummy
Injury to you and other people
Apartment block
Damage to property
Windscreen break
Windscreen damage/repair
EU image
EU cover for 60 days
Car driving
Courtesy car

Don't just take our word for it...

Helping customers is why we do what we do.
Here we highlight some of our favourite stories.

Roger Bower

Great customer service, taking out the policy was easy and help was there on web chat when I needed to amend my policy. Policy was also £150 cheaper than elsewhere. So far been a great experience

Colins Obinna

Just about the most competitive rate I could find. I have not had any need for claims yet, but their customer service has been efficient in responding, processing and closing queries so far.

Yani Mitchell

Awesome team at Marshmallow. They will do everything in their power to help you sort out the most difficult queries. Friendly, lovely staff - nothing is too much trouble.

View more on Trustpilot

Our story

We didn’t start Marshmallow because we loved insurance. Actually, quite the opposite! We’re changing the industry for good.

Read our story