Insurance impacts everyone’s lives and we believe it isn’t fit for purpose. An industry created before the information revolution and one that hasn’t moved on since.
No more erroneous makeshift online solutions, we’re starting from scratch and rebuilding the way insurance works.
Insurance may be rooted in protection, but nowadays it's regarded more widely as exploitation. That needs to change. With many traditional insurers putting their energy into avoiding claim payment, it's no surprise that only 30% of customers recount a positive experience. We choose instead to put our energy into creating the best insurance product to deliver the best price. This, teamed with an experience-first approach, is how we work to reform insurance for good.
From an office the size of a cupboard to one of Europe’s fastest growing fintechs.
The idea of Marshmallow was born and we worked out of a gym for 9 months before receiving $1m in seed capital
Found our first customer - Cody ❣️
Sold £10's millions of premium, whilst saving millions of pounds for our customers.
In 2020 we expect our team to double in size and to grow 500%.
We raised $30m at a $310m valuation, helping us to continue hiring amazing talent and move further toward our mission.
Below we have outlined the principles that guide our working lives. These behaviours run through the whole company: from our COPs agents who communicate with our customers every day, to those who are writing code to solve pain points.
- You are only satisfied when we are making rapid progress.
- You make tough decisions without waiting for consensus.
- You don't dwell on your mistakes, you learn from them.
- You are constantly assessing and optimising your priorities.
- You plan and prepare for speed
- You provide candid, helpful and timely feedback to colleagues
- You use received feedback as a tool for your own improvement
- You give and receive feedback in a way that encourages more feedback
- You are honest to yourself about your character, skills and limitations
- You say what you think, when it’s in the best interest of Marshmallow, even if it is uncomfortable
We've built a culture that enables people to develop their skills and careers at Marshmallow. Life at a fast-growth, nimble startup constantly changes giving people the opportunity to learn new skills and take on a huge amount of responsibility.
We believe in everyone embracing responsibility and holding ourselves to the best engineering practices in order to prioritise continuous delivery.
Our current tech stack is Java 14 micro-services using Spring Boot, Spring Cloud with Netflix OSS offerings with SPAs written in React with Redux.
Every offer we make to people joining Marshmallow includes the option to buy shares in Marshmallow. These options mean that you have a real stake in the company that you’re helping to build, and aligns the interests of the company with those of your own. If people work hard to make Marshmallow a success then they can rightfully expect a share of the future rewards. You can find out more about them in the equity page
25 holiday a year (plus UK public holidays), and we encourage you to use them all up! Building an insurer is a marathon, not a sprint.
Pensions, with a 3% employer contribution.
We are registered under the Cycle-to-Work scheme, so you can buy a bike and accessories tax-free, if you can get your hands on a new bike!
All the equipment that you need to work best is provided. Most of us work from Mac's but you can choose the weapon you work with!
We will contribute towards books, training courses and conferences to help you grow in your role here and as a person and we encourage everyone to take 2 days per year - on us - to further their own skillset. We also have book clubs and company learning sessions to help you learn and grow within work. Everyone has a conversation with their manager every 6 months purely focused on their development.
As part of our commitment to supporting everyone at Marshmallows wellbeing, we offer private health care insurance. For tax purposes this is considered a benefit in kind, so you will need to pay the tax on the value of the premium.
We all feel unwell at times. That can be caused by poor mental or physical health. It doesn't matter to us, sick is sick. We will pay you your full salary and contractual benefits during any period of absence due to sickness for up to an aggregate of 15 days in any 52 week period.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.