Join us

We’re rebuilding insurance from the ground up. We’re throwing everything out, ripping up the floorboards, and starting from scratch!

"This new look feels good! We're still mid-makeover here at Marshmallow HQ, so some pages may still look like the old us. But don't worry, we're working on it."

We're excited to show you our new look! If some pages still look like the old us, don't worry. We're working on it.

What makes a good Marshmallower?

It’s not all about gooey centers. We live and breathe our values
- as individuals, as teams and as a company.

Bias for Action

We carry urgency into our every day, knowing that only by making daily progress can we drive long-term growth. 

We are challenging and honest

We optimise for truth and progress, which requires us to never shy away from difficult conversations with each other.

We take ownership

We take on challenges, and put our hands up when things go wrong.

We are selfless

We work hard, together and without ego.

We are bold

To serve our customers best, we experiment relentlessly, make tough decisions and go where others won’t.

Simplify for Success

We don’t overcomplicate or try to be too clever. Less is more.”

Our mission

We back the ones who step outside the norm.

Our mission is about supporting those who find themselves on a different path, either by choice or by circumstance. The exceptions to the rules that other insurers aren’t interested in serving.

‍Right now, that means we’re focused on helping people who are new to the UK. People who need insurance that understands where they’ve been and where they’re going.

What’s it like to work at Marshmallow?

We’ll let our team answer that!

Evie

operations specialist

Recently, outside of my day-to-day, I’ve worked on communicating the new carbon offsetting programme. It’s great to work for a company that challenge the norms, working on these projects allows the autonomy to make decisions and helps me take full ownership over what I do.

Ellie

user researcher

I first joined Marshmallow as a Customer Operations Executive, where I was given the opportunity to work on projects with our designers. After making a full transition to the design team, I now conduct research to help Marshmallow reinvent the claims experience for our customers. It’s great to be part of a company that cares about its employees as much as its customers

Jerome

product engineer

In my team, we are currently focusing on helping our customers reach out to us as easily and quickly as possible if they are involved in an accident. It is challenging due the complexity of process or some external requirements, for example. But, it is very rewarding to be able to help customer at a point in their experience where they really need our service to be here for them.

Maria

Engineering Manager

We're building an insurance company from the ground up. That’s exciting for engineers because they get to be part of the team that makes the very first decisions on how something is built. We have lots of problems to solve here, and engineers are at the centre of the solution!

Charlie

Backend Engineer - Efficiency team

There are other areas in engineering that I’m interested in across the company. I’ve talked about this to my managers and they’re very supportive. They’ve helped show me what improvements I need to make to get to the next level, and have made a lot of time to discuss those things with me in my reviews.

Hanson

Technical Team Lead

The thing that most excites me about working at Marshmallow is the new products we’re about to launch. Not just for the product themselves, but also for the direction of the company. It’s a great stepping stone for us to build new products and move into unfamiliar areas!

Diversity & Inclusion

To solve big problems, we need exceptional people from all walks of life.

We're creating a culture where everyone feels empowered to bring their unique perspectives and boldest ideas to the table.

Exciting work with lots of perks

Flexible working

Hybrid is here to stay. We get our best ideas when we work together, but being able to fit things around our own lives is important, too. Our in-person-first approach gives you control over your own time while bringing back the benefits of in-person collaboration. The ins and outs vary across teams, so check the job description to see how this might apply to you.

Ben benefits

Our Ben Mastercard means you get your own benefits budget to spend on things you want. Whether that’s subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes.

Our benefits

Loving what you do takes more than a good salary and a (very) good coffee machine... But it doesn’t hurt.

Bonus Scheme

We want to reward you for doing your best work and allow everyone to share in Marshmallow's success

Private healthcare

We want to support everyone’s wellbeing at Marshmallow, which is why we offer private healthcare insurance with Vitality.


Mental wellbeing

We have partnered with Oliva to offer mental health support and make therapy sessions more accessible.

Cycle to work scheme

We’re registered under the Cycle-to-Work scheme, so you can buy a new bike tax-free. Lycra shorts optional.

Learning and training

Personal budgets for books and training courses to help you grow in your role. Weekly book clubs and learning sessions. Plus 2 days a year - on us! - to further your skillset.

Company socials

We give all of our teams monthly budgets to get to know each other better outside of work. Plus we have company-wide socials every two weeks, themed parties, and more.

Current openings

Read all about us

We have a lot more to say for ourselves, and it would be silly to try and squeeze it all on one page. Get to know us a little better on our blog, The Campfire.

Head over to The Campfire