Which is exactly why you have insurance and why we are here to help you. Our team is trained to deal with international drivers and are available for 24 hours 7 days a week to help you resolve your claim as quickly as possible.
If you wish to discuss something that happened to you or your car, or you need to report a claim, it's important you contact us as soon as possible, so we can ensure the process is quick and easy.
After an accident has happened, make sure you and anyone else involved are safe.
Once you can see everyone is safe, you’ll need to collect the contact information of the people involved & detail information about the accident.
Call us on +44 20 39 661 495 and let us know the details of what happened. We’ll get to working on it immediately.
You accidentally go into the back of a car on your way to the shops. Luckily no one is hurt.
You collect the information of the person you crashed into as well as take pictures of the scene. You give our claims line a call on +44 20 39 661 495.
Fortunately, you have Comprehensive insurance so we’ll cover the damage to the other car and any injuries people may have sustained.
We also cover any damage to your car. We’ll put it into one of our partner repair shops as quickly as possible.
When this is happening, you get a rental car and we keep you updated on how your repair is coming along.
Once your car is repaired you’ll be back on the road!
This number is for new claims being made by policy holders, it is not a general contact or customer service number for Marshmallow.
Marshmallow is a trading name of Marshmallow Financial Services Ltd. Marshmallow Financial Services is authorised and regulated by the Financial Conduct Authority with the FCA no. 797672.
Registered under General Data Protection Regulation 2016 in compliance with the Data Protection Act 1998 under registration ZA295898 Marshmallow Financial Services, 14 Grays Inn Rd, Holborn, London WC1X 8HN
