Tell us what happened. We’ll point you in the right direction.
Tell us what happened.
We’ll point you in the right direction.
Call us for:
Call The AA for:
Already opened a claim with us? Our helpline is for new claims only. If you have any questions about an existing claim, please get in touch with us on Live Chat. You’ll find it on the app.
Our accident helpline is for new claims only. If you have any questions about an existing claim, please get in touch with us on Live Chat. You’ll find it on the app.
The quicker you call, the more we can help.
Tell us what happened. We’ll point you in the right direction.
Call The AA for:
Breakdown Cover is not automatically included with every plan.
Check your app to see if you have it.
Already opened a claim with us? Our accident helpline is for new claims only. If you have any questions about an existing claim, please get in touch with us on Live Chat. You’ll find it on the app.
The quicker you call, the more we can help.
After an accident has happened, make sure you and anyone else involved are safe.
Once you can see everyone is safe, you’ll need to collect the contact information of the people involved & detail information about the accident.
Call us and let us know the details of what happened. We’ll get to working on it immediately.
You accidentally go into the back of a car on your way to the shops. Luckily no one is hurt.
You collect the information of the person you crashed into as well as take pictures of the scene. You give our claims line a call.
Fortunately, you have Comprehensive insurance so we’ll cover the damage to the other car and any injuries people may have sustained.
We also cover any damage to your vehicle. We’ll put it into one of our partner repair shops as quickly as possible.
When this is happening, you get a rental car and we keep you updated on how your repair is coming along.
Once your vehicle is repaired you’ll be back on the road!
How long does a claim take? How can I make the process move faster? And what info do I need to provide? We answer these questions, and more.
We share 5 things not to do after an accident, because sometimes that's easier to remember!
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