It’s easy to add Breakdown Cover to your Marshmallow plan before you take out your policy. If you already have a policy, there are other options you can consider. Let’s take a look at how it works depending on where you are in the process.
1. I don’t have my quote yet
If you’re currently getting your quote on the Marshmallow website, you’ll see the option to add a Breakdown Cover plan once your standard quote is ready.
Your price will update instantly when you select your plan, so you’ll know exactly what you’re paying.
If you’re using a comparison website, you can also add Breakdown Cover when you get your quote.
When you’re redirected to Marshmallow, you may need to reselect your add-ons (including Breakdown Cover) before buying. Don’t worry, you won’t be charged twice.
Please note: Marshmallow Plus includes Roadside Breakdown Cover with The AA. You can upgrade this before you buy if you’d like a higher level of cover.
Find the right type of breakdown cover for your needs.
2. I already have my quote
No problem, you can still add Breakdown Cover before purchasing. You’ll find the option to add it on your policy overview page.
3. I already have a policy with Marshmallow
Unfortunately, we can’t add Breakdown Cover to an existing policy once it’s set up. To add Breakdown Cover, you have a few options:
- Buy Breakdown Cover separately through another provider.
- Cancel your policy and get a new quote that includes Breakdown Cover.
If you bought your policy within the last 14 days, we may be able to waive your cancellation fee once we see your new policy has been set up with us.
Cancellation fees range from £60 to £125, depending on when you purchased your policy and your plan type.
You can find your exact fee in your policy wording, located in the Documents section of the Marshmallow App.
Can I change my Breakdown Cover plan?
If you already have Breakdown Cover on your Marshmallow car insurance policy, you can’t switch to a different plan until it’s time to renew your policy.
If your current plan no longer suits your needs, you can:
- Cancel your breakdown plan and buy a separate plan from another provider. We’ll refund you for any unused period of cover as long as you haven’t used the service. Depending on your provider, there may be a cancellation fee.
- Cancel your Marshmallow policy and start a new one with your preferred Breakdown Cover. If your policy started less than 14 days ago, we can look into waiving your cancellation fee once your new policy is confirmed.
Please note: If you have a Marshmallow Plus policy, Roadside Breakdown Cover with The AA is included as standard, and you will not be able to remove it.