Can I change details on my policy?

We understand that sometimes things change, that's why we've made it easy for you to make lots of changes in your Marshmallow account, just click the button below to sign in:

Log in to My Account


Don't worry if you've never logged in before, just enter your email address and we will send you a link to log in.

What changes can I make in my Marshmallow account?

In your customer account, you can make these changes:

  • Change your car πŸš—
  • Update your address 🏠
  • Add/ remove drivers πŸ™Žβ€β™€οΈ
  • Change your mobile number πŸ“ž
  • Cancel or expire your policy πŸ”΄

If you want to make a different change, log into your account and click 'Contact us'. A member of the team will be happy to help!

Examples of other changes may be:

  • Your licence type
  • Your car usage
  • Your job
  • Your mileage
  • Any modifications to your car
  • Claims and convictions
  • Any health issues that might impact your driving



More information about making changes to your policy

  • Why do I need to tell you when something changes on my policy?
    It's very important that the information we have is 100% accurate to make sure your policy is valid in the event of a claim. So please let us know if any of the details on your policy changes.

  • Do you charge admin fees?
    No 😊 Good news is we never charge any admin fees.

  • Will the price of my insurance change if I make a change to my policy?
    When you make a change to your policy, we recalculate your premium with your new details. This means that the price of your premium might go up or go down.

    We are trying our best to keep the price change to a minimum but sadly, this isn't always possible πŸ˜“ If you're unhappy with the price change, you can choose to cancel your policy with us.

‍

Can I change details on my policy?

We understand that sometimes things change, that's why we've made it easy for you to make lots of changes in your Marshmallow account, just click the button below to sign in:

Log in to My Account


Don't worry if you've never logged in before, just enter your email address and we will send you a link to log in.

What changes can I make in my Marshmallow account?

In your customer account, you can make these changes:

  • Change your car πŸš—
  • Update your address 🏠
  • Add/ remove drivers πŸ™Žβ€β™€οΈ
  • Change your mobile number πŸ“ž
  • Cancel or expire your policy πŸ”΄

If you want to make a different change, log into your account and click 'Contact us'. A member of the team will be happy to help!

Examples of other changes may be:

  • Your licence type
  • Your car usage
  • Your job
  • Your mileage
  • Any modifications to your car
  • Claims and convictions
  • Any health issues that might impact your driving



More information about making changes to your policy

  • Why do I need to tell you when something changes on my policy?
    It's very important that the information we have is 100% accurate to make sure your policy is valid in the event of a claim. So please let us know if any of the details on your policy changes.

  • Do you charge admin fees?
    No 😊 Good news is we never charge any admin fees.

  • Will the price of my insurance change if I make a change to my policy?
    When you make a change to your policy, we recalculate your premium with your new details. This means that the price of your premium might go up or go down.

    We are trying our best to keep the price change to a minimum but sadly, this isn't always possible πŸ˜“ If you're unhappy with the price change, you can choose to cancel your policy with us.

‍

How can we help?

Want to find more? Select from a help category below.

Manage your policy

Information about your account, Β payments and making a change to a policy

Buying a policy

Help for new customers on getting a quote from Marshmallow

About us

Learn more about Marshmallow insurance and how to get in touch

ID check

Information about the ID Check and how to complete it

NoΒ Claims Discount

Learn more about how your driving history can affect the price of your policy

Verification documents

Information about proof of address, proof of occupation and V5 documents

Policy information

Information about what is and isn’t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim