We understand that sometimes things change, that's why we've made it easy for you to make lots of changes in your Marshmallow account, just click the button below to sign in:

Log in to My Account

Don't worry if you've never logged in before, just enter your email address and we will send you a link to log in.

What changes can I make in my Marshmallow account?

In your customer account, you can make these changes:

  • Change your car
  • Update your address
  • Add/ remove drivers
  • Change your mobile number
  • Cancel or expire your policy
  • Annual mileage
  • Car usage
  • Registration plate

If you want to make a different change, log into your account and click 'Contact us'. A member of the team will be happy to help! 

Examples of other changes may be:

  • Your job
  • Your licence type
  • Any modifications to your car
  • Claims and convictions
  • Any health issues that might impact your driving

More information about making changes to your policy

  • Why do I need to tell you when something changes on my policy?
    It's very important that the information we have is 100% accurate to make sure your policy is valid in the event of a claim. So please let us know if any of the details on your policy change.

  • Do you charge admin fees?
    No 😊 Good news is we never charge any admin fees.

  • Will the price of my insurance change if I make a change to my policy?
    When you make a change to your policy, we recalculate your premium with your new details. This means that the price of your premium might go up or go down.

    We are trying our best to keep the price change to a minimum but sadly, this isn't always possible 😓 If you're unhappy with the price change, you can choose to cancel your policy with us.