Can I change my direct debit date?

If you pay monthly for your car insurance, it might be possible for us to change the pate of your direct debit!

If you are at the start of your policy, we won't be able to change the date we take your first payment. The first payment is always due 30 days after your policy start date.

In some cases, we can move your payment date forward by a maximum of 7 days. For example, if you usually pay on the 8th of every month, we could change this date up to the 15th.

Please note: If you are in arrears and owe us money, we won't be able to change the date you pay until you have are up to date with your payments

Can I change my direct debit date?

If you pay monthly for your car insurance, it might be possible for us to change the pate of your direct debit!

If you are at the start of your policy, we won't be able to change the date we take your first payment. The first payment is always due 30 days after your policy start date.

In some cases, we can move your payment date forward by a maximum of 7 days. For example, if you usually pay on the 8th of every month, we could change this date up to the 15th.

Please note: If you are in arrears and owe us money, we won't be able to change the date you pay until you have are up to date with your payments

How can we help?

Want to find more? Select from a help category below.

Manage your policy

Information about your account,  payments and making a change to a policy

Buying a policy

Help for new customers on getting a quote from Marshmallow

About us

Learn more about Marshmallow insurance and how to get in touch

ID check

Information about the ID Check and how to complete it

No Claims Discount

Learn more about how your driving history can affect the price of your policy

Verification documents

Information about proof of address, proof of occupation and V5 documents

Policy information

Information about what is and isn’t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim