We are currently only able to change your Marshmallow plan to Essential if you have an Original policy. We cannot upgrade your policy to Original if you already have an Essential policy with us.

If you wish to change over from the Marshmallow Original plan to our Marshmallow Essential plan at any point during your policy, you will need to get in touch with one of our friendly agents via live chat and they will change your plan for you. Simply go to our help page here or open our app and click ‘chat to us’.

However, some features are not included on our Essential plan. Please see below: