If you have a Marshmallow Essential policy, you may be charged a £25 admin fee to make a change to your policy.

Any changes made to your policy will mean your premium will be re-calculated to take these changes into account. This can make the price of your policy go up or down.

If you would like to make any changes to your policy, you are able to do this in your Marshmallow account or in our app. Simply sign in or follow the steps below:

Don't worry if you've never logged in before, just enter your email address and we will send you a link to log in.

To log into your account on our website, simply follow these steps:

  1. Go to your Marshmallow account.
  2. Enter the email address you used when you signed up with us
  3. Check your inbox for an email from Marshmallow, 'Sign into your Marshmallow account'
  4. Click on the link to sign into your account
  5. Done! Now you can view your policy details or make changes in your account.