Do I need to pay a fee to make a change to my policy?

Great news! We don't charge any admin fees to make changes to your policy 🎉💸

Any changes made to your policy will mean your premium will be re-calculated to take these changes into account. This can make the price of your policy go up or down but does NOT involve any admin fees 😊

If you would like to make any changes to your policy, you are now able to do this in your customer account, simply sign in or follow the steps below:

Don't worry if you've never logged in before, just enter your email address and we will send you a link to log in.

To log into your account, simply follow these steps:

  1. Go to the online account page
  2. Enter the email address you used when you signed up with us
  3. Check your inbox for an email from Marshmallow, 'Sign into your Marshmallow account'
  4. Click on the link to sign into your account
  5. Done! Now you can view your policy details or make changes in your account.

Do I need to pay a fee to make a change to my policy?

Great news! We don't charge any admin fees to make changes to your policy 🎉💸

Any changes made to your policy will mean your premium will be re-calculated to take these changes into account. This can make the price of your policy go up or down but does NOT involve any admin fees 😊

If you would like to make any changes to your policy, you are now able to do this in your customer account, simply sign in or follow the steps below:

Don't worry if you've never logged in before, just enter your email address and we will send you a link to log in.

To log into your account, simply follow these steps:

  1. Go to the online account page
  2. Enter the email address you used when you signed up with us
  3. Check your inbox for an email from Marshmallow, 'Sign into your Marshmallow account'
  4. Click on the link to sign into your account
  5. Done! Now you can view your policy details or make changes in your account.

How can we help?

Want to find more? Select from a help category below.

Manage your policy

Information about your account,  payments and making a change to a policy

Buying a policy

Help for new customers on getting a quote from Marshmallow

About us

Learn more about Marshmallow insurance and how to get in touch

ID check

Information about the ID Check and how to complete it

No Claims Discount

Learn more about how your driving history can affect the price of your policy

Verification documents

Information about proof of address, proof of occupation and V5 documents

Policy information

Information about what is and isn’t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim