If you need to make a change to your policy after it has started, such as updating your address, vehicle, or adding a driver, this is known as a mid-term adjustment (MTA).
Depending on the Plan you have with Marshmallow, you may need to pay an admin fee:
- Lightest or Essential: £25
- Original or Plus: No fee
The fee is automatically included in your updated premium and will be spread across your monthly payments if you pay in instalments.
How changes affect your premium
Any change to your policy details will result in a recalculation of your insurance premium. This means:
- Your price may go up (e.g. if you move to a higher-risk postcode or add a less experienced driver).
- Or it may go down (e.g. if you remove a driver or reduce your mileage).
Name, phone and email address changes do not impact your premium or have a fee.
No Claims Discount (NCD) late submission fee
If you don’t provide proof of your No Claims Discount within 14 days of our request, we may:
- Remove any NCD-related discounts
- Charge a late fee of up to £25
Make sure to upload your documents as soon as possible to avoid this.