How do I change my car?

  1. Log into your Marshmallow account. Don't worry if you've never logged in before, just enter your email address and we will send you a link to log in, easy! 😊
  2. Select 'Change your Car'
  3. Enter your new vehicle registration plate. Please check the make and model match the ones of your car.
  4. Select the date and time you'd like the change to be effective.
  5. You'll be presented with a premium change. It can be an increase or a decrease to your annual premium.
  6. If you're happy with your new price, click 'Pay now'. You'll be redirected to a secure payment page where you can pay using all major credit & debit cards.
  7. Once the payment has been processed successfully, you'll be sent a confirmation email containing your updated policy documents.


⬇️Want more information? Look below:⬇️

🚨Some things to remember:

  • Watch out for typos
    For example, 0 and O look similar, but we need the exact registration to insure the correct car!
  • Please ensure the make and model in our system matches your vehicle.
  • We will stop insuring your current car the moment we start insuring the new one.
    If you'd like to have both cars insured with Marshmallow, feel free to visit our website here to get a new quote for your second car.
  • We can only insure cars registered in the UK.
    We might be able to insure cars imported from another country if it's been registered in the UK.

❔Still having troubles changing your vehicle?

Feel free to visit our live chats. Our bot, Marshall, will ask you a few questions to point you in the right direction.

Simply follow the link below, and click "I have a question":

Speak to Marshall


For any other changes, feel free to
read our article here about updating details on your policy.

How do I change my car?

  1. Log into your Marshmallow account. Don't worry if you've never logged in before, just enter your email address and we will send you a link to log in, easy! 😊
  2. Select 'Change your Car'
  3. Enter your new vehicle registration plate. Please check the make and model match the ones of your car.
  4. Select the date and time you'd like the change to be effective.
  5. You'll be presented with a premium change. It can be an increase or a decrease to your annual premium.
  6. If you're happy with your new price, click 'Pay now'. You'll be redirected to a secure payment page where you can pay using all major credit & debit cards.
  7. Once the payment has been processed successfully, you'll be sent a confirmation email containing your updated policy documents.


⬇️Want more information? Look below:⬇️

🚨Some things to remember:

  • Watch out for typos
    For example, 0 and O look similar, but we need the exact registration to insure the correct car!
  • Please ensure the make and model in our system matches your vehicle.
  • We will stop insuring your current car the moment we start insuring the new one.
    If you'd like to have both cars insured with Marshmallow, feel free to visit our website here to get a new quote for your second car.
  • We can only insure cars registered in the UK.
    We might be able to insure cars imported from another country if it's been registered in the UK.

❔Still having troubles changing your vehicle?

Feel free to visit our live chats. Our bot, Marshall, will ask you a few questions to point you in the right direction.

Simply follow the link below, and click "I have a question":

Speak to Marshall


For any other changes, feel free to
read our article here about updating details on your policy.

How can we help?

Want to find more? Select from a help category below.

Manage your policy

Information about your account,  payments and making a change to a policy

Buying a policy

Help for new customers on getting a quote from Marshmallow

About us

Learn more about Marshmallow insurance and how to get in touch

ID check

Information about the ID Check and how to complete it

No Claims Discount

Learn more about how your driving history can affect the price of your policy

Verification documents

Information about proof of address, proof of occupation and V5 documents

Policy information

Information about what is and isn’t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim