How do I get my No Claims Certificate from Marshmallow?

Depending on when your policy with us ends, we may be able to send your No Claims Certificate

I have been with Marshmallow for a full year but I will not be renewing my policy

  • If you've made no claims  with us for your year on cover, we can provide you with proof of your No Claims after your policy has come to an end
  • Once your policy has finished, just log into your account and click 'Contact Us' to let us know that you need your proof of No Claims from us.

I cancelled my policy with Marshmallow

  • In this case we would be able to provide you with Summary of Cover from your time with Marshmallow rather than a No Claims Certificate. This is because to get your No Claims Certificate, you must have been on cover with us for 12 months and made no claims
  • To get your Summary of Cover, just log into your account and click 'Contact Us' to let us know that you need this document from us.

How do I get my No Claims Certificate from Marshmallow?

Depending on when your policy with us ends, we may be able to send your No Claims Certificate

I have been with Marshmallow for a full year but I will not be renewing my policy

  • If you've made no claims  with us for your year on cover, we can provide you with proof of your No Claims after your policy has come to an end
  • Once your policy has finished, just log into your account and click 'Contact Us' to let us know that you need your proof of No Claims from us.

I cancelled my policy with Marshmallow

  • In this case we would be able to provide you with Summary of Cover from your time with Marshmallow rather than a No Claims Certificate. This is because to get your No Claims Certificate, you must have been on cover with us for 12 months and made no claims
  • To get your Summary of Cover, just log into your account and click 'Contact Us' to let us know that you need this document from us.

How can we help?

Want to find more? Select from a help category below.

Manage your policy

Information about your account,  payments and making a change to a policy

Buying a policy

Help for new customers on getting a quote from Marshmallow

About us

Learn more about Marshmallow insurance and how to get in touch

ID check

Information about the ID Check and how to complete it

No Claims Discount

Learn more about how your driving history can affect the price of your policy

Verification documents

Information about proof of address, proof of occupation and V5 documents

Policy information

Information about what is and isn’t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim