How do I log into my Marshmallow Account?

If you are a Marshmallow customer, you can view your policy details and make changes to your policy quickly and easily in your online account.

To log into your account, simply follow these steps:

  1. Go to https://account.marshmallow.com/login
  2. Enter the email address you used when you signed up with us
  3. Check your inbox for an email from Marshmallow, 'Sign into your Marshmallow account'
  4. Click on the link to sign into your account
  5. Done! Now you can view your policy details or make changes in your account.


More information about your Marshmallow Account

  • Do I need to create an account before I can log in?
    We create an online account for every Marshmallow customer so don't need to create one yourself, just sign in using the steps above!

  • Do I need a password to log in?
    You don't need a password to log in to your account. We will send you an email to sign in to your account so just check your inbox and click on the link. Easy

  • What changes can I make in my Marshmallow account?
    In your customer account, you can make these changes:

    Change your car ๐Ÿš—
    Update your address ๐Ÿ 
    Add/ remove drivers ๐Ÿ™Žโ€โ™€๏ธ
    Change your mobile number ๐Ÿ“ž
    Cancel or expire your policy ๐Ÿ”ด

    If you want to make a different change, log into your account and click 'Contact us'

โ€

How do I log into my Marshmallow Account?

If you are a Marshmallow customer, you can view your policy details and make changes to your policy quickly and easily in your online account.

To log into your account, simply follow these steps:

  1. Go to https://account.marshmallow.com/login
  2. Enter the email address you used when you signed up with us
  3. Check your inbox for an email from Marshmallow, 'Sign into your Marshmallow account'
  4. Click on the link to sign into your account
  5. Done! Now you can view your policy details or make changes in your account.


More information about your Marshmallow Account

  • Do I need to create an account before I can log in?
    We create an online account for every Marshmallow customer so don't need to create one yourself, just sign in using the steps above!

  • Do I need a password to log in?
    You don't need a password to log in to your account. We will send you an email to sign in to your account so just check your inbox and click on the link. Easy

  • What changes can I make in my Marshmallow account?
    In your customer account, you can make these changes:

    Change your car ๐Ÿš—
    Update your address ๐Ÿ 
    Add/ remove drivers ๐Ÿ™Žโ€โ™€๏ธ
    Change your mobile number ๐Ÿ“ž
    Cancel or expire your policy ๐Ÿ”ด

    If you want to make a different change, log into your account and click 'Contact us'

โ€

How can we help?

Want to find more? Select from a help category below.

Manage your policy

Information about your account, ย payments and making a change to a policy

Buying a policy

Help for new customers on getting a quote from Marshmallow

About us

Learn more about Marshmallow insurance and how to get in touch

ID check

Information about the ID Check and how to complete it

Noย Claims Discount

Learn more about how your driving history can affect the price of your policy

Verification documents

Information about proof of address, proof of occupation and V5 documents

Policy information

Information about what is and isnโ€™t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim