If you are a Marshmallow customer, you can view your policy details and make changes to your policy quickly and easily in your online account.

To log into your account, simply follow these steps:

  1. Go to https://account.marshmallow.com/login
  2. Enter the email address you used when you signed up with us
  3. Check your inbox for an email from Marshmallow, 'Sign into your Marshmallow account'
  4. Click on the link to sign into your account
  5. Done! Now you can view your policy details or make changes in your account.


More information about your Marshmallow Account

  • Do I need to create an account before I can log in?
    We create an online account for every Marshmallow customer so don't need to create one yourself, just sign in using the steps above!

  • Do I need a password to log in?
    You don't need a password to log in to your account. We will send you an email to sign in to your account so just check your inbox and click on the link. Easy

  • What changes can I make in my Marshmallow account?
    In your customer account, you can make these changes:

    Change your car 🚗
    Update your address 🏠
    Add/ remove drivers 🙎‍♀️
    Change your mobile number 📞
    Cancel or expire your policy 🔴

    If you want to make a different change, log into your account and click 'Contact us'