It's really important for us to make sure that the information we hold for you is 100% accurate. If not, any wrong information could actually invalidate your policy & potentially lead to the underwriters refusing to pay out if you make a claim. And we obviously don't ever want to see that happen!
So, just to double-check, we may ask you for additional documents to prove your address or your occupation for example, and we might sometimes need to see your V5 document.
If you're having difficulty with any of this, please do let us know - we'd be more than happy to help.