In short, we won't send you your policy documents by post.

We are a web-based company so all communications go through our website or by email. We don't send anything by post, including policy documents.

Instead, we will send your policy documents by email so you can receive them quickly and access them any time. You can also view your policy details online through your customer account.

Don't worry if you've never logged in before, just enter your email address and we will send you a link to log in.