In short, we won't send you your policy documents by post.

We are a web-based company so all communications are online. We don't send anything by post, including policy documents.

Instead, you can view your policy details online through your customer account.

Don't worry if you've never logged in before, just enter your email address and we will send you a link to log in.

If after accessing your policy documents through your online customer account, you would like paper copies of your documents sent via post, we can do this when requested. We charge a fee of £10 for this.