You can change your card by following these steps:

• Open the Marshmallow app
• Go to Manage Payments
• Select Change Card
• Enter your new UK-issued debit or credit card details

Your new card will be used for all future monthly payments.

Can I use a different card for a one-off payment?

Yes. If you're making a manual payment for a missed instalment, you can use a different card without changing the saved card on your account.

To do this:

• Go to Manage Payments
• Choose your missed payment
• Follow the steps to pay with a different card

This won’t affect the card used for your next scheduled payment.

Can I change my monthly payment date?

To change your payment date, please speak to our customer support team.

What are the rules for changing the date?

• You can change your date up to 2 times during your policy.
• The new date must be at least 6 days later than your current payment date.
• You may need to pay twice in a 30-day period when changing dates.

What if I already missed a payment?

Changing your payment date won’t affect any existing payment deadline. If you’re in arrears, your current deadline still applies.