Your account will be ready soon! In the the meantime, we're always here to help.
Search for help, select a topic from below or scroll down to chat with us
We can accept NCD earned from driving a car or a van.
We won't be able to accept NCD for the following:
Our Customer Happiness team are ready to chat whenever you have a question. They’re a lovely bunch.
Unfortunately our Live Chat feature is temporarily unavailable. Please email us at hello@marshmallow.com if you have an urgent enquiry or want to discuss your renewal
We're a web-based company so all our communications go through our online chat or by email.
Don't worry though! Our claims line is open 24/7.
Marshmallow is a trading name of Marshmallow Financial Services Limited who are authorised and regulated by the Financial Conduct Authority (reference number: 797672). We are also registered with the Information Commissioners Office in relation to the processing of personal information (registration number: ZA295898). Marshmallow Financial Services Limited is incorporated in England and Wales (company number: 11005345). Our registered address is Fourth Floor, 80 Old Street, London, EC1V 9AZ.
