If you have added breakdown cover to your Marshmallow policy and need urgent assistance, please call one of the following claims numbers:
For UK emergency help, contact the 24 hour emergency helpline:
For European emergency help, contact the 24 hour emergency helpline:
+44 (0) 1737 334280
Text messaging is available if the policy holder is deaf, hard of hearing or has speech difficulties. Text the word ‘breakdown’ to +44 7624 808 266
How do I know if I have Breakdown Cover?
You can sign into your customer account and check if you have breakdown cover by clicking on 'Add Ons'. If you do not see this as an option, then your policy does not include breakdown cover.
You can also check your Motor Insurance Schedule in your policy documents to see if you have breakdown cover. If you cannot see 'Breakdown Cover' in the 'Add-Ons' section, then you did not add breakdown cover to your policy.
I have breakdown cover. Will my additional drivers be covered under my breakdown cover add on?
Yes, additional drivers authorised to drive the vehicle by the owner will be covered in the event of a breakdown.