If you have had an accident whilst on cover, you must report it to our claims team!

It is essential that you report the incident, even if all parties have agreed that they won't be making any claims.

It couldn’t be easier. Just call us and tell us what happened. Below is the list of different numbers available to call, should you need to make a claim.


General Claims Line (including Windscreen claims) - 0800 060 8849 (Open 24/7)

This number is for new claims being made by policy holders, it is not a general contact or customer service number for Marshmallow. 


Breakdown Assistance - 01737 334280


Motor Legal Claim - 0333 043 3787