How do I prove my UK address? 🇬🇧

We ask for proof of address to verify your identity and ensure we hold up to date information should we need to contact you.

We require proof of address from all customers, as this helps us evaluate the risk when calculating premiums.

🌟What documents can I use to prove my address?

You can prove your address by providing any of the from the past 60 days following documents clearly showing your name and address:

  • A recent utility bill – gas, electricity, water, telephone (not mobile phone)
  • Mortgage statement
  • Council tax bill
  • Tenancy agreement

✅You can send through photographs of the full document or PDFs
🚫Unfortunately, we cannot accept scans or photocopies, screenshots

🌟  Why is it important to update my address?

We need to know if any of the details on your policy change. This is because your policy might be invalidated in the event of a claim if your address isn't up to date


How do I prove my UK address? 🇬🇧

We ask for proof of address to verify your identity and ensure we hold up to date information should we need to contact you.

We require proof of address from all customers, as this helps us evaluate the risk when calculating premiums.

🌟What documents can I use to prove my address?

You can prove your address by providing any of the from the past 60 days following documents clearly showing your name and address:

  • A recent utility bill – gas, electricity, water, telephone (not mobile phone)
  • Mortgage statement
  • Council tax bill
  • Tenancy agreement

✅You can send through photographs of the full document or PDFs
🚫Unfortunately, we cannot accept scans or photocopies, screenshots

🌟  Why is it important to update my address?

We need to know if any of the details on your policy change. This is because your policy might be invalidated in the event of a claim if your address isn't up to date


How can we help?

Want to find more? Select from a help category below.

Manage your policy

Information about your account,  payments and making a change to a policy

Buying a policy

Help for new customers on getting a quote from Marshmallow

About us

Learn more about Marshmallow insurance and how to get in touch

ID check

Information about the ID Check and how to complete it

No Claims Discount

Learn more about how your driving history can affect the price of your policy

Verification documents

Information about proof of address, proof of occupation and V5 documents

Policy information

Information about what is and isn’t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim