There are certain documents that we cannot accept as proof of address.
These include:

  • V5 (we may ask for this separately)
  • No claims discount documents
  • Driving licences
  • Mobile phone bills
  • Documents that do not state the date
  • DVLA documents
  • Payslips that do not state your address
  • Bank statements that show the address was recently modified

Here’s a list of the documents we can accept as proof of address.

I don't have any proof of address

If you are struggling to provide one of these documents for whatever reason, simply get in touch through a Live Chat. You can start a chat through the app, or the Help page on our website.