There are certain documents that we cannot accept as proof of address. These include:

  • V5 (we may ask for this separately)
  • No claims discount documents
  • Driving licences
  • Mobile phone bills
  • Welcoming letters from utility companies
  • Documents that do not state the date
  • DVLA documents

Here’s a list of the documents we can accept as proof of address.

I don't have any proof of address

If you are struggling to provide one of these documents for whatever reason, simply get in touch through a Live Chat. You can start a chat through the app, or the Help page on our website.