Is there a cancellation fee?
You may have to pay a cancellation fee depending on when you bought your policy.
If you're within 14 days of your policy start date, you can cancel your policy for free!
If you cancel after 14 days of your policy starting, there will be a £50 cancellation fee as standard on all Marshmallow policies.
On the rare occasion where we have to cancel a policy because of incorrect information provided to us, we may deduct an administration charge of up to £75.
The Legal Stuff
It’s a legal requirement that any vehicle that requires road tax and is allowed to be used on public roads is also insured so if you do cancel your policy you must get insurance elsewhere.
Please also make sure your balance is cleared before your account is closed. We will contact you after your policy is cancelled if you still owe money for your policy.