Here at Marshmallow, we don’t charge any administrative fees for making changes to your policy mid term. If you do make a change to your policy and this increases the price, you will only be charged for the increase (no extra admin fees will be added).
There are some circumstances where fees will be charged. Please see below, for details about fees that we charge:
Mid-term adjustment fee: £0
Cancellation fee within 14 day cooling off period: £0
Cancellation initiated by customer after 14 days: £50
Cancellation because of non payment: £50
Cancellation by us or our underwriters: £75
PremFina (our payment partners) late payment fee: £27.50
Green Card: £20-£25 (this is dependant on who underwrites your policy)
Paper copy of policy documents sent by post: £10
Windscreen repair excess: £25:
Windscreen replacement excess: £75
Your policy excess: Will depend on your policy. Please check your policy documents for this.
