There are some circumstances where fees will be charged. Please see below for details:
Mid-term adjustment fee: £25 (Marshmallow Essential customers only)
Cancellation fee within 14 days of buying your policy: £25
Cancellation initiated by customer after 14 days: £50
Cancellation because of non-payment: £50
Cancellation by us or our underwriters: £75
PremFina (our payment partner’s) late payment fee: £27.50
Paper copy of policy documents sent by post: £10
Windscreen repair excess: £25 (Marshmallow Original customers only)
Windscreen replacement excess: £75 (Marshmallow Original customers only)
Your policy excess: Will depend on your policy. Please check your policy documents for this.
