Winn Solicitors are specialist legal experts Marshmallow partners with to handle the legal side of insurance claims, especially when your accident wasn’t your fault.

Why are Winn Solicitors involved?

When you’re in a non‑fault accident, legal disputes can arise, such as if a third party’s insurer tries to avoid paying what they should. Whilst Marshmallow manages your insurance, we’re not a law firm, so we work with Winn Solicitors to make sure you get strong, specialist legal support throughout your claim.

What do Winn Solicitors do?

  • Provide expert legal representation for non‑fault claims.
  • Help recover costs from the other party’s insurer when they’re responsible.
  • Arrange repairs and hire vehicles as part of handling your claim when appropriate.

Can I trust them?

Yes. Winn Solicitors are fully accredited by the Law Society and have held the Law Society’s Lexcel quality mark (a recognised industry standard for excellence) since 2011, showing they meet high professional and service standards.

How do I contact Winn Solicitors?

If your claim is being managed by Winn Solicitors, you can contact them directly for updates.

Call Winn Solicitors: 0191 720 7795

If Winn Solicitors have informed you they cannot proceed with your claim, we'll be in contact with you within 24 hours to give you options for the next step of your claim. If you still need our help please contact our customer support team for further assistance.