Why did the price of my quote go up?

If you got your first quote on another website  (such as Compare the Market or Go Compare), this quote will only be based on the answers you gave on these websites.

However, before we can give you your final quote, we need to ask you a few more questions once you reach our website. This means that the price of your quote may change and sadly in some cases, the price may go up.

We’re really sorry if this has happened to you! But sadly, the quote you get on our website is the final price.

All our quotes are calculated on our system and we won’t be able to change this for you to match your cheaper quote.

Why did the price of my quote go up?

If you got your first quote on another website  (such as Compare the Market or Go Compare), this quote will only be based on the answers you gave on these websites.

However, before we can give you your final quote, we need to ask you a few more questions once you reach our website. This means that the price of your quote may change and sadly in some cases, the price may go up.

We’re really sorry if this has happened to you! But sadly, the quote you get on our website is the final price.

All our quotes are calculated on our system and we won’t be able to change this for you to match your cheaper quote.

How can we help?

Want to find more? Select from a help category below.

Manage your policy

Information about your account,  payments and making a change to a policy

Buying a policy

Help for new customers on getting a quote from Marshmallow

About us

Learn more about Marshmallow insurance and how to get in touch

ID check

Information about the ID Check and how to complete it

No Claims Discount

Learn more about how your driving history can affect the price of your policy

Verification documents

Information about proof of address, proof of occupation and V5 documents

Policy information

Information about what is and isn’t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim