We completely understand that when you move into a new place it takes some time to get one of the documents we are looking for.

If you are in the process of moving or have just moved into a new property you might have a (signed) tenancy agreement or mortgage agreement from the last 60 days.  This would be perfect for us! 😊

Here’s the process for uploading a document.

However, if you are moving in with friends or family you may not have these. In this case all you need to do is get in touch with us through a Live Chat and we’ll discuss your options.

You can start a Live Chat through the app or the Help page on our website.