Why do I need to connect my bank account?

We need you to share your online banking information to complete your application. We will only use this data to verify your details, assess whether you can afford your insurance policy and prevent fraud. This helps us keep our prices low! 🥳

The check is completed by our external partner, Plaid, who are owned by Visa. Plaid is used and trusted by other companies such as Monzo and Transferwise.

For your peace of mind, Marshmallow are registered and fully regulated by the Financial Conduct Authority under the reference number 797672. You can view our full profile here.

If you'd rather not share this information with us, we completely understand, but unfortunately won't be able to offer your insurance at the moment 😞

Why do I need to connect my bank account?

We need you to share your online banking information to complete your application. We will only use this data to verify your details, assess whether you can afford your insurance policy and prevent fraud. This helps us keep our prices low! 🥳

The check is completed by our external partner, Plaid, who are owned by Visa. Plaid is used and trusted by other companies such as Monzo and Transferwise.

For your peace of mind, Marshmallow are registered and fully regulated by the Financial Conduct Authority under the reference number 797672. You can view our full profile here.

If you'd rather not share this information with us, we completely understand, but unfortunately won't be able to offer your insurance at the moment 😞

How can we help?

Want to find more? Select from a help category below.

Manage your policy

Information about your account,  payments and making a change to a policy

Buying a policy

Help for new customers on getting a quote from Marshmallow

About us

Learn more about Marshmallow insurance and how to get in touch

ID check

Information about the ID Check and how to complete it

No Claims Discount

Learn more about how your driving history can affect the price of your policy

Verification documents

Information about proof of address, proof of occupation and V5 documents

Policy information

Information about what is and isn’t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim