You may be able to change your voluntary excess depending on whether or not you already have a policy with us.

I haven't bought my policy yet:

Your total excess is made up of your compulsory excess + your voluntary excess.

You can select your own voluntary excess during the quote process through the comparison site that you are using. The voluntary excess you choose will impact your price.

Please note that you won't be able to change this on our website or after you buy your policy.

I already have a policy with Marshmallow:

You will not be able to change your excess during your policy, however we may be able to change your excess at renewal.

If you would like to change your excess at renewal, please get in touch via Live Chat and one our our friendly agents will look into this! 👍