What is an approved repairer?

If your car needs to be repaired, Marshmallow uses a network of approved repairers that are authorised to repair your car.  

By using these experts to fix your car:

  • We can guarantee the quality of your repair - Your repairs guaranteed for 3 years
  • We remove unnecessary admin – We DON’T ask for multiple quotes from different repairs.  We simply send you to the repairer who will fix your car. Simple!
  • We can keep you on the road - You will get a courtesy car when your car is being repaired
  • We keep your costs down – The only thing you’ll have to pay for is your excess.  (Sometimes, we don’t even ask for that.)

What is an approved repairer?

If your car needs to be repaired, Marshmallow uses a network of approved repairers that are authorised to repair your car.  

By using these experts to fix your car:

  • We can guarantee the quality of your repair - Your repairs guaranteed for 3 years
  • We remove unnecessary admin – We DON’T ask for multiple quotes from different repairs.  We simply send you to the repairer who will fix your car. Simple!
  • We can keep you on the road - You will get a courtesy car when your car is being repaired
  • We keep your costs down – The only thing you’ll have to pay for is your excess.  (Sometimes, we don’t even ask for that.)

How can we help?

Want to find more? Select from a help category below.

Manage your policy

Information about your account,  payments and making a change to a policy

Buying a policy

Help for new customers on getting a quote from Marshmallow

About us

Learn more about Marshmallow insurance and how to get in touch

ID check

Information about the ID Check and how to complete it

No Claims Discount

Learn more about how your driving history can affect the price of your policy

Verification documents

Information about proof of address, proof of occupation and V5 documents

Policy information

Information about what is and isn’t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim