What is my excess?

An excess is how much you pay towards a claim. If you make a claim, you will have to cover some of the cost of the claim.  

It’s made up of your compulsory/required excess, (typically £350), and any voluntary excess you added.

Want more information? Look below:

  • An excess is the amount you pay towards a claim.  
  • It’s made up of 2 parts - your compulsory excess, (typically £350), and any voluntary excess you added.   (The voluntary excess you choose will impact your price.)

Example –

  • Compulsory Excess - £350
  • Voluntary Excess - £100
  • Total Excess - £450
  • If you had a claim, you would pay your total excess, and we’d pay everything else.  Here are 2 typical examples:
  • If your car was repaired you’d be asked to pay your excess when picking it up.  (Marshmallow will pay the rest of the cost.)
  • If your car was stolen and not recovered, or damaged beyond repair, we would deduce the excess from the money we give you to replace the car.

What is my excess?

An excess is how much you pay towards a claim. If you make a claim, you will have to cover some of the cost of the claim.  

It’s made up of your compulsory/required excess, (typically £350), and any voluntary excess you added.

Want more information? Look below:

  • An excess is the amount you pay towards a claim.  
  • It’s made up of 2 parts - your compulsory excess, (typically £350), and any voluntary excess you added.   (The voluntary excess you choose will impact your price.)

Example –

  • Compulsory Excess - £350
  • Voluntary Excess - £100
  • Total Excess - £450
  • If you had a claim, you would pay your total excess, and we’d pay everything else.  Here are 2 typical examples:
  • If your car was repaired you’d be asked to pay your excess when picking it up.  (Marshmallow will pay the rest of the cost.)
  • If your car was stolen and not recovered, or damaged beyond repair, we would deduce the excess from the money we give you to replace the car.

How can we help?

Want to find more? Select from a help category below.

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Information about the ID Check and how to complete it

No Claims Discount

Learn more about how your driving history can affect the price of your policy

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Policy information

Information about what is and isn’t included in your Marshmallow insurance policy

Claims

All you need to know about making a claim