If you are a Marshmallow customer and need to make a change to your personal details, you can do so straight from app:
- Open the app and tap your policy
- At the top of the screen, tap Update details
- Look for the information you want to update and tap Edit
You can also make changes to your personal details from your web-based Marshmallow account.
If you can't see the change you'd like to make in your account, start a Live Chat through the app or the Help page on our website and a member of the team will be happy to help.
Examples of changes may be:
- Your name
- Your licence type
- Your job
- Any modifications to your car
- Claims and convictions
- Any health issues that might impact your driving
Please note: if you’re a Marshmallow Lightest or Essential customer, you may be charged a £25 admin fee to make a change to your policy.