If you are a Marshmallow customer and need to make a change to your personal details, you can do so straight from app:

  1. Open the app and tap your policy
  2. At the top of the screen, tap Update details
  3. Look for the information you want to update and tap Edit

‍If you can't see the change you'd like to make in your account, start a Live Chat through the app or the Help page on our website and a member of the team will be happy to help.

‍Examples of changes may be:

  • Your name
  • Your licence type
  • Your job
  • Any modifications to your car
  • Claims and convictions
  • Any health issues that might impact your driving

Please note: if you’re a Marshmallow Lightest or Essential customer, you may be charged a £25 admin fee to make a change to your policy.